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terms of service

These Terms of Use (hereinafter referred to as “these Terms”) set forth the conditions for using the services (hereinafter referred to as “the Services”) provided by GTO Corporation (hereinafter referred to as “the Company”) on this website. All users (hereinafter referred to as “Users”) shall use the Services in accordance with these Terms.

Please note that by using the Services, you are deemed to have agreed to all of these Terms.

Article 1 (Application and Amendment of the Terms)

These Terms shall apply to all relationships between Users and the Company concerning the use of the Service.

The Company may add, delete, or amend the content of these Terms without prior notice to Users.

The Company may establish various rules and regulations (hereinafter referred to as “Individual Provisions”) regarding the Service, in addition to these Terms. Regardless of their name, these Individual Provisions shall constitute a part of these Terms.

If any provision of these Terms conflicts with a provision of the Individual Provisions mentioned in the preceding article, the provision of the Individual Provisions shall prevail unless otherwise specifically stipulated in the Individual Provisions.

All users shall be deemed to have confirmed the contents of these Terms when using the Service, and the Company shall deem any user utilizing the Service to have agreed to these Terms.

Article 2 (Services Provided)

The services provided by the Company shall be the services listed in the following items:

Goods Sales Service

 

Information Provision Service

 

Various Services Provided by the Company

 

Various Services Incidental to the Foregoing Items

 

 

The Company reserves the right to add, delete, or modify the content of the Service.

Article 3 (User Definition)

“User” refers to any individual, corporation, or other organization using the Service. Use of the Service constitutes the user's agreement to these Terms.

Article 4 (Definition of Members)

“Member” refers to an individual who has agreed to these Terms, completed the prescribed procedures for membership application via this website, and has been approved by the Company.

“Member Information” refers to information about the Member disclosed to the Company by the Member, as well as information such as transaction history related to the Member.

These Terms apply to all Members.

Article 5 (Membership Registration)

<Membership Eligibility>

Individuals who agree to these Terms and Conditions, complete the prescribed procedures for membership application via this website, and are approved by the Company shall be eligible for membership. Membership registration procedures must be performed by the user themselves; registration by proxy is strictly prohibited. When a corporation or other organization applies for membership, registration must be completed under the personal name of the representative or responsible individual, alongside the corporate or organizational name. The Company reserves the right to refuse membership applications from individuals whose membership has been revoked in the past or whom the Company deems otherwise unsuitable.

<Membership Fees> There are no admission fees, annual fees, or other costs associated with becoming a member.

<Registration of Member Information> When completing the membership registration process, please carefully read the input instructions and accurately enter all required information into the designated input form. Special symbols, old-style kanji, Roman numerals, etc., cannot be used in member information registration. Should such characters be entered, the Company will modify them. Members must not register any false, third-party, non-existent, or otherwise fraudulent information upon joining. Even after membership approval, if such fraud is discovered, the Company may cancel the member's registration without prior notice to the member.

<Member Information Changes>

Members shall promptly notify us of any changes to the information provided to us by completing the designated procedures for updating registration information on this website. We shall not be liable for any damages arising from failure to update registration information. Furthermore, even if registration information is updated, any transactions already processed prior to the update shall be executed based on the information current at the time of the original transaction.

Article 6 (Handling of Member Information)

The Company and this Site shall handle members' personal information in accordance with the separately established “Privacy Policy.”

The Company shall use acquired member information for the purposes listed below. Furthermore, the Company may entrust such information to business contractors selected by the Company to achieve these purposes.

Management of members and users of this Service

Introduction, advertising, and promotion of the Company's products, etc.

Product delivery

 

Processing of product payment collection and refunds

Customer support

Planning of campaigns, etc., and conducting surveys

Providing other content related to this Service

Marketing activities after processing the information into a form that does not identify individuals

 

The Company shall not, in principle, disclose Member Information to third parties without the Member's prior consent. However, the Company may disclose Member Information and other user information without prior consent in the following cases:

When disclosure is required by law

When we determine it necessary to protect our rights, interests, reputation, etc.

We may delete or relocate comments or other information posted by members without prior notice if we deem it necessary for reasons such as the information clearly damaging the reputation or credibility of other members, third parties, or us, or violating laws and regulations.

 

The Company may provide information (including advertisements) to members who request it. Members shall indicate their preference for receiving such information via the method specified by the Company on this website. However, members cannot opt out of receiving information necessary for the operation of this website.

 

Article 7 (Password Management)

Members shall manage their passwords at their own risk and shall not lend, transfer, sell, or otherwise provide their password to any third party.

The Company shall not be liable for any damages incurred by a Member due to the use of their password by another party, regardless of whether the Member was at fault.

Any expression of intent made to the Company using a password shall be deemed to be the expression of intent of the member themselves, and all payments or other obligations arising therefrom shall be the sole responsibility of the member.

If a member becomes aware that their password is being used fraudulently by a third party, they shall immediately notify the Company and comply with any instructions given by the Company.

Article 8 (Prohibition of Service Provision and Liability for Damages)

The Company may suspend provision of the Service to a user without prior notice if the user falls under any of the following items. Furthermore, such user shall be liable to compensate the Company for any damages incurred as a result.

When a password is used fraudulently

When a user, regardless of intent, accesses this site to tamper with information, transmits harmful computer programs to this site, or otherwise interferes with the Company's business operations

When a user infringes upon the intellectual property rights of products handled by the Company or content within this site

When a user makes false declarations in registration information

 

If there is a delay in payment for this service or other default in obligations

 

If there is repeated behavior involving returns or cancellations

 

If you engage in acts falling under Article 17 (Prohibited Acts)

 

If you are determined to belong to or be related to anti-social forces, or if you are determined to have dealings with anti-social forces

 

If there is no response to our contact for a certain period

 

If you engage in other acts violating these Terms

 

Other cases where the Company deems the user unsuitable as a member or user

 

The Company shall not be liable for any damages incurred by the user as a result of actions taken by the Company under this Article.

 

Article 9 (Formation of Sales Contract)

 

The sales contract between the user and the Company shall be formed when the Website receives the user's order request and the user receives an email from the Company confirming the order details.

Minors must obtain consent from their parents or legal guardians before placing an order for any product.

After the sales contract is formed, the Company may charge the user the purchase price (hereinafter referred to as the “Purchase Price”) based on the sales contract formed between the user and this website, using the payment method specified by the user at the time of order and as defined in Article 12.

Article 10 (Contract Termination)

The Company may terminate the contract even after its formation in the following cases. In such cases, the Company shall bear no liability whatsoever for any damages arising from the termination.

If the user fails to complete payment of the full purchase price within the specified period

If the User fails to complete payment of the full purchase price within the specified period

 

If the User's designated credit card company notifies us of a credit card authorization failure

 

If the ordered product is out of stock and no future delivery date is scheduled

 

If the product becomes defective (e.g., damaged, malfunctioning) before delivery, and no replacement stock is available with no scheduled delivery date

 

If the manufacturer or supplier discontinues production or otherwise becomes unable to supply the product

 

If delivery of the product becomes impossible due to other circumstances

 

Even after a sales contract is concluded, the Company may terminate the contract in the following cases. In such cases, the Company may charge the user for actual expenses incurred up to the point of termination.

When delivery is impossible due to an unknown address, prolonged absence, or refusal to accept the goods

When the user is determined to belong to or be associated with anti-social forces, or is determined to be conducting transactions with anti-social forces

When there has been fraudulent or inappropriate conduct in connection with the use of this service

 

Article 11 (Sales Price, etc.)

The sales price and shipping cost for each product shall be displayed on the respective product page.

The sales price and shipping fee displayed in the preceding paragraph include consumption tax.

The Company reserves the right to change the sales price and shipping fee of products without prior notice to the User. Even if either or both the sales price or shipping fee changes after a sales contract is concluded, the User shall pay the amount applicable at the time the sales contract was concluded. The Company shall not request payment of any difference from the User nor refund any difference to the User.

We exercise the utmost care to display accurate product information regarding listed products and prices. However, in the unlikely event that prices or price-related information on this site are displayed incorrectly due to human error or other reasons, the sales contract for the relevant product may be deemed void. In such cases, we will contact you via a method we deem appropriate to present the actual sales price at the time of order and confirm your purchase intent, or request that you place a new order.

Article 12 (Payment Timing and Methods)

Users may select one of the following payment methods when purchasing products:

Credit Card Payment

Bank Transfer

PayPay

Amazon Pay

Other payment methods newly provided by the Company in the future

The Company may add or remove payment methods specified in the preceding paragraph.

If a user selects credit card payment and the user's designated credit card company notifies the Company of a credit card default, the Company may request the user to pay the purchase price using another payment method.

If a user selects credit card payment and the user's designated credit card company notifies us of a credit card authorization failure, we may request the user to pay the purchase price using another payment method.

Payment Method

Bank Transfer

After the automated delivery email, we will send an order confirmation email.

Please review the contents and proceed with the transfer.

We will notify you by email once we confirm the transfer.

 

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【Financial Institution Name】Mitsubishi UFJ Bank

【Branch Name】Shiki Ekimae Branch

【Account Type】Current

【Account Number】3900099

【Account Holder】GTO (Ka

===========================

 

※When making the transfer, please include the [Order Number] listed in your order confirmation email before the account holder name.

Example: 1234

※If the transfer account holder name differs from the order placer's name, please contact us immediately.

※Transfer fees are the responsibility of the customer.

※Once your transfer is confirmed, we will secure inventory and begin shipping arrangements.

※If payment is not confirmed within 2 weeks, your order will be canceled. Please be advised.

​​

Credit Card Payment

The following credit cards are accepted:

We utilize SSL security.

All your important credit card information is encrypted during transmission.

As an anti-fraud measure, we require security code verification for authentication.

《Accepted Card Companies》

VISA

MASTER

American Express

JCB

Diners Club

※Once your payment is confirmed during checkout, we will secure inventory and begin shipping arrangements.

※The date your card is charged will be based on the billing cycle specified in your credit card company's membership agreement. Please note that the order date and the payment date are not necessarily the same day.

Article 13 (Product Delivery)

All orders will be delivered by a shipping company designated by our company. The shipping company shall be selected at our discretion, considering the size, weight, nature, and other characteristics of the product. Users cannot specify the shipping company.

Product delivery is limited to within Japan. Even within Japan, delivery may not be possible to remote islands and certain other areas. Orders placed for non-deliverable areas will be treated as canceled, and refunds will be issued accordingly.

When multiple items are shipped in a single order, delivery origins may vary depending on the items, inventory status, and product characteristics. Consequently, delivery times, dates, and carriers may differ for each item.

Once we have arranged shipment of the items, we cannot accept any changes to the delivery address requested by the user, regardless of the reason or circumstances.

Users may specify delivery addresses outside their own residence. However, if the user will not personally receive the items, they must notify the recipient at the specified delivery address in advance that the items will be shipped by us to ensure smooth delivery. If the product is returned to us due to circumstances attributable to the user or recipient (e.g., refusal of delivery, prolonged absence), and we must reship the product at a later date, the user shall pay us the actual shipping costs incurred for both the return shipment and the reshipment.

If the user is absent on the delivery date and the delivery company leaves a “Delivery Notice” slip, the user shall arrange for redelivery directly with the delivery company.

When using installation delivery (regardless of assembly), we will inform you of the earliest possible delivery date and the deadline for changing the delivery date. If the date or time is changed after the change deadline, if you are absent during the scheduled visit, or if delivery and installation cannot be performed due to building or room conditions/circumstances during the visit and the goods are returned, it will be treated as a redelivery according to the delivery company's regulations. In such cases, we will charge the redelivery fee specified by our company.

Additional work (such as hoisting to the 2nd floor or returning the item) may be required due to delivery route issues. In such cases, we reserve the right to charge the user for the difference in delivery fees.

For product cancellations due to delivery impossibility, we will refund the product cost minus the round-trip shipping fees.

We shall not be liable for any direct or indirect damages incurred by the user due to product delivery delays, regardless of the reason for the delay.

Article 14 (Returns and Exchanges)

Users may not change orders to different products, modify specifications, cancel orders, or return or exchange products for personal reasons after a sales contract has been concluded for any order.

If a delivered product is damaged or incorrect, the user must contact us via this website within three days of receiving the product to provide details. In such cases, the User shall retain the product in its original packaging condition as delivered. If notification is received within the specified period and the damage or incorrect item is determined to be the Company's responsibility, the product shall be exchanged for a new item of the same type. In this case, the Company shall bear all shipping and other costs associated with the exchange. However, this applies only if the User uses the Company's designated return slip and shipping carrier to return the item to the location specified by the Company. If the user fails to follow our instructions, we shall not bear any costs incurred for the return shipment.

If the damage to the product can be remedied by replacing a part, we shall only replace the part.

When exchanging a product based on the preceding paragraph, if the product to be exchanged falls under any of the following items, we shall issue a refund instead of exchanging the product. For payments made via other settlement methods, the refund amount will be returned via bank transfer or other methods depending on the timing of the refund. We will notify the member via email regarding the refund method prior to processing the refund.

When the product is out of stock and there is no definite schedule for future restocking

When the product becomes defective (e.g., damaged, malfunctioning) before delivery, and there is no replacement stock available with no definite restocking schedule

 

When the manufacturer or supplier discontinues production or otherwise becomes unable to supply the product

 

When delivery of the product becomes impossible due to other circumstances

 

If damage occurs to the user due to our negligence, our liability for compensation shall be limited to the actual damages reasonably expected to arise from such negligent act, and in no event shall exceed the total amount of the product price, shipping fees, etc. (including consumption tax) for the relevant order.

Article 15 (Copyrights, etc.)

Users may not use or disclose any copyrighted works or other information provided through this site beyond the scope of personal use permitted under the Copyright Act and other applicable laws.

If any issues concerning intellectual property rights, such as copyright, arise due to a violation of this provision, the User shall resolve such issues at their own expense and responsibility. Furthermore, the User shall not cause any inconvenience or damage to the Company. Should the Company suffer any damage as a result, the User shall be liable to compensate the Company for the damages incurred.

Article 16 (Management of Access Information)

In operating this site, we may collect user access information, such as access history, using cookies or similar technologies. This collection is strictly limited to the purpose of providing services to users and improving future services. We will not collect or use such information for the purpose of identifying individuals or for any other purpose.

If a user sets their web browser to reject cookies, use of this service may be restricted.

Article 17 (Prohibited Acts)

Users shall not engage in any of the following acts when using this service:

Acts violating laws, regulations, or public order and morals

Acts related to criminal activities

Acts infringing upon copyrights, trademark rights, or other intellectual property rights contained within this service, including its content

 

Acts that destroy or interfere with the functionality of our servers or networks, those of other users, or those of other third parties

 

Commercial use of information obtained through this Service

 

Acts that may interfere with the operation of our services

 

Acts of unauthorized access or attempts thereof

 

Acts of collecting or accumulating personal information or other data concerning other users

 

Acts of using this Service for improper purposes

 

Acts causing disadvantage, damage, or discomfort to other users of this service or other third parties

 

Acts of impersonating other users

 

Acts of advertising, soliciting, or conducting business on this service without our permission

 

Acts directly or indirectly providing benefits to antisocial forces in connection with our services

 

Other acts deemed inappropriate by us

Article 18 (Service Interruption, Suspension, etc.)

The Company may suspend all or part of the Service without prior notice in any of the following cases to maintain the Service in good working order:

When necessary for regular or emergency maintenance of the system

When system load becomes excessive

When system operation becomes difficult due to fire, power outage, third-party interference, or similar events

When otherwise deemed necessary by the Company

When necessary for scheduled or emergency system maintenance

When system load becomes excessive

When system operation becomes difficult due to fire, power outage, third-party interference, or similar events

When the Company otherwise determines provision of the Service is difficult

 

The Company shall not be liable for any disadvantage or damage incurred by users or third parties due to suspension or interruption of the Service.

Article 19 (Disclaimer of Warranties and Limitation of Liability)

The Company makes no warranty, express or implied, that the Service is free from factual or legal defects (including, but not limited to, defects concerning safety, reliability, accuracy, completeness, validity, suitability for a particular purpose, security, errors, bugs, or infringement of rights).

The Company shall not be liable for any damages incurred by the User arising from the Service, except in cases of intentional misconduct or gross negligence on the part of the Company. However, this disclaimer shall not apply if the agreement between the Company and the User concerning the Service (including these Terms) constitutes a consumer contract as defined by the Consumer Contract Act.

Even in the case specified in the preceding paragraph, the Company shall not be liable for any damages incurred by the User arising from a breach of contract or tort due to the Company's negligence (excluding gross negligence), including damages arising from special circumstances (including cases where the Company or the User foresaw or could have foreseen the occurrence of such damages). Furthermore, compensation for damages incurred by the User due to a breach of contract or tortious act attributable to the Company's negligence (excluding gross negligence) shall be limited to the amount of usage fees received from the User during the month in which such damage occurred.

The Company shall not be liable for any transactions, communications, disputes, or other matters arising between the User and other Users or third parties in connection with the Service.

Article 20 (Handling of Personal Information)

The Company shall handle personal information obtained through the use of the Service appropriately in accordance with the Company's “Privacy Policy.”

Article 21 (Notices or Communications)

Notices or communications between the User and the Company shall be made by the methods specified by the Company. The Company shall deem the currently registered contact information to be valid and shall send notices or communications to such contact information unless the User has submitted a change notification in accordance with a method separately specified by the Company. Such notices or communications shall be deemed to have reached the User upon dispatch.

Article 22 (Prohibition on Assignment of Rights and Obligations)

The User shall not assign their status under the User Agreement or any rights or obligations under these Terms to a third party, nor use them as collateral, without the Company's prior written consent.

Article 23 (Governing Law and Jurisdiction)

The interpretation of these Terms shall be governed by the laws of Japan.

In the event of any dispute arising in connection with the Service, the courts having jurisdiction over the location of the Company's head office shall have exclusive jurisdiction.

 

Enacted December 1, 2025

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